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A Fast and Reliable Way to Meet HEAR Program Photo Requirements

Jane Zhang

Jan 28, 2026

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    Under the U.S. Department of Energy (DOE) Home Energy Rebates Program (HEAR), contractors and inspectors must submit geotagged photos that clearly prove where and when the installation work took place.

    Sounds simple. But the requirements are not just about snapping a photo on-site. According to the DOE guidance, each image must include embedded GPS coordinates and a valid timestamp in the metadata. These requirements are critical because the photos serve as primary evidence that rebates were earned through real, on-site improvements.

    What the DOE Guidance Recommends (And Why It’s So Hard to Get Right)

    According to DOE and PNNL photo collection guidance, teams are advised to:

    1. Use the system camera on the phone
    2. Turn on photo location (GPS) settings
    3. Capture photos with location and time metadata
    4. Verify photo locations and timestamps before submission
    5. Carefully upload photos without stripping EXIF data

    On paper, this sounds reasonable. In real life, it often goes wrong.

    The Hidden Problems With Regular Camera Photos

    1. Location Data Can Be Lost Easily

    When you take a photo using a regular phone camera, the GPS data lives inside the EXIF metadata.

    But that data is fragile. It can be stripped out easily when:

    • Sending photos through messaging apps
    • Uploading from certain Android devices
    • Saving photos to cloud tools that compress images
    • Editing or renaming files

    Once this happens, the geo photo data is gone.

    No photo location. No proof.

    2. Some Devices Lose Photo Locations More Often

    DOE guidance clearly notes that some devices and operating systems may prevent the transfer of geotagged metadata.

    When this happens, programs may ask for:

    • Screenshots of the photo showing location
    • Extra supporting documents
    • Additional DOE review

    This adds days or even weeks to the approval process.

    3. Verifying EXIF Data Is Not Easy

    When HVAC contractors manage multiple projects, confirming photo compliance becomes a manual burden. Reviewers need to dig into hidden EXIF metadata and cross-check each photo’s time and GPS coordinates against job records.

    Additionally, sorting through dozens of images to figure out which photo belongs to which home or unit is slow, error-prone, and hard to scale.

    A Better Way: Timemark Photos That Are Compliant From the Start

    This is where Timemark changes everything.

    Instead of hoping metadata survives, Timemark builds compliance into the photo itself.

    With Timemark, field teams can capture geo photos that are ready to submit. Timemark automatically captures:

    • Date
    • Time
    • GPS location
    • Logo
    • Project name
    • Team member

    How to Take Geotagged Photos with Timemark

    Using Timemark to capture geotagged photos is designed to be "stupidly easy" for field crews. Here's a 3-step quick start guide:

    • Step 1: Launch Timemark and sign in to Teamspace. Create a new project and select the template that best fits your specific workflow.
    • Step 2: Snap your geotagged photos directly through the app. The app automatically pulls your photo location and verified network time so you don't have to worry about how to timestamp photo on iPhone or Android manually.
    • Step 3: Your geotagged photos and photo locations are saved automatically. Even if you're working offline, the app stores your photogps data locally and syncs everything to the cloud workspace the moment you’re back online.

    This video shows how Timemark captures and organizes geotagged photos in action step by step.

    Built for Government Photo Requirements

    Timemark helps teams create:

    • Geotagged photos reviewers trust
    • Clear photo location visible on the image
    • Reliable photo GPS proof
    • Shareable files that never lose location data

    That means:

    • No screenshots required
    • No need to dig through metadata
    • No lost photo locations
    • No extra explanations
    • No second-round DOE review

    Final Thought

    If your team works with rebates, inspections, or audits, photo errors are not small mistakes, they are delays.

    Timemark turns complex DOE photo rules into clean, trusted evidence.

    And that keeps your projects moving.

    Ready to Simplify Your Job Documentation?

    Sign up for Teamspace and say goodbye to manual photo uploads, messy email attachments, and lost photos. Keep your job photos organized. No credit card required.